Client Support

The success of our clients is our highest priority!

We provide full and complete unmatched support to help our clients get things done (GTD) and achieve goals within timeframes they desire. We are fast, efficient and capable. We’re only ever a phone call or email away.

Our IT support is also second to none. Many of our clients rely on us to perform tasks including:

Technical website tasks
Managing their email (including adding new email addresses for new staff members, and deleting them if they are no longer part of the business)
Domain Name Registrations and Renewals
Domain Name ownership transfers
Assisting with selling their business, including the correct transfer of Domain Names, website(s), email addresses and more.
DNS settings changes
Assisting with 3rd party software integrations
New software configurations
Training staff to utilise their email in a secure manner (to help keep their business secure; computers, networks, servers, etc).
Preventative care to avoid a security compromise (eg. a hack)
and a LOT more

A practical approach

We are real people who very much know what it is like to start and grow a business; to turn up each and every day and put our best foot forward. We provide practical guidance, services and support. We are responsible and provide effective solutions that maximise results.

Attractive design

One of our many focuses is providing attractive websites that get noticed and achieve results. We believe and know it is those who stand out for the right reasons who achieve the best results. No matter the style of website you would like, we can design it!

Education

We massively value education. When new technologies emerge that we believe will be of benefit to those we work for, we learn them. We never stop learning. This saves our clients a massive amount of time having to try and learn and nagivate all this ‘digital stuff’ for themselves. Similarly when a client is having a technical challenge, they turn to us knowing we can sort it out.

Being decent to each other

No matter what happens in life we believe in being kind and decent humans, decent to each other and to our clients. We are respectful and supportive. We very much enjoy being of service to others. It is a privilege that we never take for granted.

“Loving your work Green Valley Digital! Incredibly insightful and easy to work with. They walked me through the process, provided easy to follow guidance and produced a great website for my business. Thanks to the Green Valley Digital team for everything! The site came up a treat! Short and sweet, nailed the brief! Looking forward to phase two. Highly recommend!”

— Sam Long – Openspace Architecture – Melbourne, Australia

Let's Chat

To discuss your next job or project, call us on 1300 887 427 or send us an enquiry using the below form. We look forward to being of service. We'll get back to you asap.