Website SECURITY MAINTENANCE & Support
Our clients find that having someone to call or email, should they require assistance, or when they have a challenge they need a solution for, is priceless. Our support provides peace-of-mind. They are also glad to know the security of their website is being looked after correctly.
5 star Google reviews
Website SECURITY MAINTENANCE & Support
Our clients find that having someone to call or email, should they require assistance, or when they have a challenge they need a solution for, is priceless. Our support provides peace-of-mind. They are also glad to know the security of their website is being looked after correctly.
5 star Google reviews
Reliable Website Support
Fast and reliable support when you need it. While other freelancers and agencies may leave you out in the cold after the project is complete, we have your back for the long term. We provide all manner of website support. If you need jobs done within your website, but don’t have time to do them yourself, or don’t have the technical expertise, we can help. This is great if you need:
- New website features (and/or functionality) built and/or added
- Website security checks
- Website security hardening
- Plugin and/or code conflict fixes
- SSL Certificate issues
- Plugin issues fixed
- Blog posts written and/or co-written
- Blog posts published and/or enhanced
- Assistance with writing and/or adding website content
- Images colour-enhancements (colour correction)
- Images optimised-for-web and compression
- Videos embedded
- Landing pages created for Google Ads and/or SEO (Search Engine Optimisation)
- SEO jobs and/or Advanced SEO and AEO (AI Search)
- Online Sale Funnels strategically planned and built
- An eCommerce online shop
- eLearning Course Platforms (LMS)
- Email, Domain, DNS, etc IT Tech Support
- and more
Please note: If you are not happy with your current website hosting, you can move your website to our hosting. Over the years, many businesses have chosen to move their website, email and Domain Name(s) to us.Â
Email and Domain Name Registration
We can register any number of Domain Names for you. If you just want them held (parked) until you’re ready to use them, we can do that too. We auto-renew Domain Names for our clients. This provides additional convenience. It is one less thing they have to worry about remembering to do. Our business-grade email services and support is also top quality. We offer a variety of email options from Large iMAP to Hosted Exchange.Â
- Fast and convenient services
- We make things easy
- Auto-renew Domain Names
- .au Domain Names also available
- Support when you need it
Please note: If you are happy with your current Email Provider, we can work with them so that your website is hosted with us, and your email remains with them.
FAQs
We’re always happy to answer questions and/or share information. Below are just a few frequently asked questions. If you have other questions, you may find them on our FAQ’s page. Or feel free to contact us and send any questions you have.
What is Cloud Hosting?
- What it is:Â Website hosting that uses a network of connected servers.
- Good for: Websites that sometimes get a lot of visitors and sometimes don’t.
- Benefit:Â Can easily handle sudden increases in visitors.
What is Dedicated Hosting?
- What it is:Â Websites that are given a whole server to themselves.
- Good for:Â Large websites with lots of visitors.
- Note: It’s a more expensive option but offers the best performance for high traffic websites.
Can we move our email to you?
If you have existing domain-based email, you can move it to us if you would like. We have provided this service to many clients. The transfer process is straightforward, and no emails are lost.
If you are currently using Bigpond, Gmail, Hotmail, etc for your business email, we can also upgrade you to Domain-based email.
Tell me more about Domain Names?
If you have never owned a website before you might be wondering what a Domain Name is. It is the website address – eg. www.mywebsite.com.auÂ
If you register your Domain Name with us, or move it to us, be assured we keep it safe.
I want to change my Domain Name, can you help?
If you have a Domain Name in use (that is connected to your website and/or your email) but want to change it, we can help. This is called a ‘Domain Migration’ activity. We can do everything you need us to. We have a lot of experience.
Can we move our website to your Hosting?
We have done this for many others in the past. Permitting your website can be moved, we can do this. If it can’t be moved, we can re-build it and/or provide a new fresh website (a website re-design).
Can we move our Domain Name to you?
Yes you can. We do a lot of Domain Name Transfers.
We bought a business but the Domain Name is still in the sellers name...
If you are in this situation, we can do a ‘Change of Domain Name Ownership Transfer’, so the Domain Name(s) are transferred into your name.
Tell me more about AutoSSL
SSL is an important part of website security. If this is not set up, Google will not like your website. People will also not trust your website.
We enable cPanel’s AutoSSL functionality, which is used to install a domain validated SSL Certificate, at no cost. We then make sure your website is configured to use the SSL Certificate correctly.
SSL stands for Secure Sockets Layer.
Securing your website with SSL is not just best practice – it’s essential for protecting your website users’ data, building trust, and optimising your site for search engines, including Google.
Why does the speed of my website matter?
The speed of your website is how quickly it loads and becomes available to visitors. A slow website can turn people away.Â
On the other hand, a fast website keeps visitors engaged, encourages them to view more pages, and increases the chances of making sales or getting leads.
Studies have shown that:
- Nearly half of web users, approximately 47%, expect websites to load within two seconds.Â
- Most people (around 40%) tend to bounce from a website if it takes more than three seconds to load.
Slow websites also greatly impact Search Engine Optimisation efforts. Google does not reward slow loading websites.
You could own a really fancy looking website, but if it does not load fast, many people won’t bother visiting it. From a business point of view, this means your website will never perform well.
Where are your website hosting servers located?
All of our website hosting servers are located in Sydney. It’s a Tier III certified data centre, which means that high levels of security and lots of redundancies are in place, to ensure that everything keeps running smoothly 24/7.
Do you fix slow loading websites?
Yes we do. We can do PageSpeed optimisation to dramatically improve the speed of your website.
Or, if your website is beyond saving, we can create a brand new website for you that will load MUCH faster!
Posted on Jarvis Hunt Consultancy4 March 2026Trustindex verifies that the original source of the review is Google. Jay has been a partner from the beginning and has supported me through the website rebuild and the possibilities for marketing my business. I've learnt so much from Jay, and I truly appreciate his no-nonsense approach. He's become a valued asset. I look forward to continuing to work with Jay and Green Valley Digital.Posted on Paul Bramley16 May 2025Trustindex verifies that the original source of the review is Google. Always done a professional job with our webpage and other digital media. Would highly recommend Green Vally Digital services!!Posted on Kees Nydam1 February 2024Trustindex verifies that the original source of the review is Google. I have just had the most delightful collaborative working experience with Green Valley Digital. I wanted to have an online presence to further a passion project within the creative space. Being a complete novice in this field, Jay took special care in outlining options in a way that was both professional and personally caring. I would recommend GVD in a heart beat.Posted on Sam Long14 September 2023Trustindex verifies that the original source of the review is Google. Incredibly insightful and easy to work with, Jay walked me through the process, provided easy to follow guidance and produced a great website for my business. Highly recommend!Posted on Leisa Davina2 October 2022Trustindex verifies that the original source of the review is Google. Jay is professional, knowledgeable, efficient and has incredible integrity in the work he produces. He is not about sales but about what is best for your business and will recommend the lowest cost option to achieve the best result. Jay is trustworthy and creative with his solutions; I thoroughly recommend his work.Posted on Rania Park19 July 2021Trustindex verifies that the original source of the review is Google. I have been extremely HAPPY with Jay & his team at Green Valley Digital. They have created business cards which are simple ,clear and creative. Love them ! Not to mention my website which I asked to have a magical feel and it certainly does as this is in alignment with my work. I have found their work and service to be outstanding , very professional and and good value. I look forward to continuing our relationship with you for our marketing needs.Posted on Jessica Ehrlich3 February 2021Trustindex verifies that the original source of the review is Google. I am very happy with all the assistance Jay and his team have provided me with my website, marketing and all my other random questions. I feel supported, their response time is quick and Jay really takes the time to understand what I want, and that I'm happy.Posted on Maryna Lubbe26 November 2020Trustindex verifies that the original source of the review is Google. NO ONE does it better than Green Valley Digital. The team is meticulous, detailed and are the very best at what they do!! GVD come very highly recommended!Posted on MJJ Accounting & Business Solutions28 August 2020Trustindex verifies that the original source of the review is Google. Jay designed our Company Logo a couple of years back and we were very happy with his work. He is super professional and easy to communicate with. Most importantly he saw our vision and bought our ideas to life. Thanks JayPosted on Tamar Boas24 July 2020Trustindex verifies that the original source of the review is Google. Thank you GVD for creating an effective website for the 2019 Bundaberg Yoga Festival. Your work was a major contribution to the success of the event.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Book a FREE Consult Call
Book a free, no-obligation consultation call (up to 45 minutes). If you’re not sure if your current website is pulling its weight (as well as it could be), or you would like to request a quote, or you have questions, simply fill out and submit the below form. We will then reply asap. Or if you prefer, phone us on 1300 887 427.
In 2026, each time a new customer chooses to host their website with us, we will donate $1 to One Tree Planted, who plant trees wherever they are needed the most around the globe.